NRF Reference Center: Information Technology

Insight Center

Shari Brown — 2013-05-01T00:00:00-04:00

The NRF Foundation, the careers and education division of the National Retail Federation, today announced the launch of its new Retail Insight Center, a website designed to serve as a resource for researching industry, government, economic and consumer trends within the retail industry.

NRF Retail Reference Center-Retailer Out of Stock Profile Report

Samepoint — 2013-04-28T00:00:00-04:00

From Samepoint. The Samepoint Big Data Retail team conducted research and analysis of the Social Media landscape to identify which of the nation's top retailers are experiencing inventory issues, and within which geographical areas. The Samepoint Social Media Retail Application extracted and aggregated the customers' comments at a regional and store level. These comments were then categorized, analyzed and sorted by sentiment (Positive, Neutral, and Negative).

NRF Retail Reference Center-Microsoft Dynamics AX in Action

Sunrise Technologies — 2013-04-16T00:00:00-04:00

From Sunrise Technologies. Are your customers frustrated when you don't have that particular shoe in your store? See how Microsoft Dynamics AX for Retail handles tough customer scenarios such as global inventory access, customer loyalty cards, returns, and much more.

NRF Retail Reference Center - Fulfilling Expectations

Motorola Solutions — 2013-03-15T00:00:00-04:00

From Motorola Solutions. To meet shopper expectations in the omnichannel world, you must be able to see what's in-stock and where it's located across all supply chain channels. This paper discusses how omnichannel retailing is changing end-to-end supply chain operations, especially when it comes to meeting customers' complex fulfillment demands. It also examines the growth in importance of direct-to-customer shipping and offers suggestions for how retailers can utilize technology to make all the components of the supply chain work seamlessly together.

CPG Talk 2013

Microsoft Dynamics, Sunrise Technologies and Edgewater Fullscope Feat. Gartner — 2013-01-25T00:00:00-05:00

From Microsoft Dynamics, Sunrise Technologies and Edgewater Fullscope Feat. Gartner. The segment, "CPG Talk in 2013: Conversations CPG Companies Need to Have Now to Compete and Survive," features Gartner analyst Nigel Montgomery. Executives John Pence of Sunrise Technologies, Fred Studer of Microsoft, and Russell Smith of Edgewater Fullscope discuss new considerations for executives at CPG companies on the technology strategies needed to stay competitive in a global economy, including implementing business strategies, managing information, and keeping up with the changing worlds of technology and CPG.

NRF Retail Reference Center - Achieving PCI DSS compliance when managing retail devices

2013-01-01T00:00:00-05:00

From Intel Corporation. Merchant IT organizations are grappling with two competing priorities - maintain PCI DSS compliance, and to efficiently manage hundreds or thousands of remote devices. Not to mention that new devices are always being added, and those devices may have different form factors, support requirements, and transactional security needs.

NRF Retail Reference Center - Get Started on your Journey to the Hybrid Cloud

2012-12-27T00:00:00-05:00

From Microsoft. Microsoft in partnership with the Fujitsu Center of Excellence offers this paper as a starting point for understanding how to approach development of a comprehensive cloud computing strategy. The retail enterprise IT environment serves all aspects of business operations including shopper engagement, product delivery and core business operations. To support the varied needs many retailers are embarking on a "hybrid" approach to delivering cloud services. This simply means mixing on premises service delivery with hosted or public service delivery to achieve the definition of an effective cloud computing environment. This document covers guidance for retailers when developing a "hybrid cloud" strategy to connect the three enterprise application profiles (new, strategic, and legacy) together to serve the modern shopper.

NRF Retail Reference Center - Remote Mobile Commerce: Addressing the Challenges

2012-12-01T00:00:00-05:00

From Payfone & GlenBrook. Mobile remote commerce is beginning to emerge as an increasingly important new retail channel, with the potential to generate significant sales for sellers and payment volume for financial services players. However, this new channel presents certain unique challenges for payment systems, particularly with the respect to the potential for fraudulent use of payment cards and other financial accounts. Payfone has developed a number of customized solutions which utilize unique data elements available from the mobile data network to more accurately assess whether a given payment transaction is legitimate, and can do so in a way that is highly convenient for the buyer.

NRF Retail Reference Center - Fully Stocked Shoe Displays Let Lord & Taylor Capture More Sales

Motorola Solutions — 2012-11-10T00:00:00-05:00

From Motorola Solutions. Lord & Taylor's flagship Fifth Avenue store in New York needed to keep their display shelves fully stocked. But display sample inventory was such a labor-intensive, time-consuming process, they could only do it once a week. With Motorola Solutions' handheld RFID readers, they saved 75% of the labor and can run display sample inventory daily. Read the case study to see how floor sample displays are now at least 95% complete, and how sales went up 2%.

NRF Retail Reference Center - How Brick-and-Mortar Retailers Can Win the Omni-Channel Battle

Motorola Solutions — 2012-10-15T00:00:00-04:00

From Motorola Solutions. Over the last decade, brick-and-mortar retailers have been forced to deal with the Internet revolution in all its glory. There's no doubt that the invasion of retail stores by these mobile enablers of virtual shopping has been costly. Not just in sales, but in customer loyalty, too. Discover how retail stores are fighting back with their own aggressive omni-channel strategies based on information provided by their wireless networks.